It is a picture perfect Monday! Welcome back to work, and welcome back to the Spark! Pro series – 28th March 2022 Spiceworks Originals.What's the reason for the conflict where you want tickets but don't want tickets at the same time? What's the reason for avoiding the solution? I use Zimbra for this (but your email is clearly a ticket system then.) And we use Nextcloud for this (but again, becomes tickets.) Lots of people use Sharepoint to do this.īut really, it seems like you need a ticketing system and just don't want to call it a ticket system as the functionality you describe are tickets. Obviously tools like the to do or task lists in your email system would cover this base. The natural inclination would be to want to avoid something with a "Windows version" as that would mean it was a legacy tool. Why would you want a Windows version? Modern software, especially of this type, would be universal and use a web interface. Logging issues = ticket system, just two ways the say the same thing. Anything that satisfies one, satisfies the other. So anything that blocks one, blocks the other. Wouldn't anything you use to track to dos become a ticket system, though? The logic of "we can't implement tickets" doesn't cover not being able to implement a "to do" system? Tickets and to dos are really one and the same.
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